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Google Explains Why Rich Snippets Are Missing from Search Results

Google Webmaster Trends Analyst, John Mueller, was recently asked why rich snippets are not showing up in search results.

More specifically, the question was phrased as:

"How do I debug why my Google Rich cards are not appearing when the webmaster console says everything ok and the help article doesn’t apply?"

Mueller’s response on Twitter can be seen below:
John Mueller's response

Here is a more detailed breakdown of his response.

Answer #1: Technically incorrect.
Solution: There may be an issue with the code being used to implement rich snippets. To identify and resolve the errors, Mueller recommends using Google’s Structured Data Testing Tool.

Answer #2: Not compliant with policies.
Solution: Ensure compliance with Google’s policies for structured data. Follow them to ensure your structured snippets are shown.

Answer #3: General quality issue with the site.
Solution: There is no single fix for this issue. Various factors could reduce the quality of a site in Google’s estimation, including:

  • Poorly written and/or thin content
  • Keyword stuffed content
  • Low quality inbound links pointing to the site
  • Slow loading times
  • Not mobile-friendly
  • Too many obtrusive ads

Go through your site with an open mind and try to conduct an objective assessment as to why there may be a quality issue.

Better yet, have someone else look at it who you trust will be able to give you some honest feedback.

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